For Enterprise
A Holly solution can substantially reduce the cost of handling your calls, provide 24x7 services and improve overall customer service. Holly Solutions are deployed today for diverse call automation services for enterprises on 5 continents. Deployed solutions have delivered on key business objectives including: - Provide customers with 24x7 Anywhere-Anytime access to account services
- Deliver natural speech solutions to increase customer satisfaction
- Reduce call center queues and caller wait times through automation of simpler transactions
- Provide Disaster Recovery services by handling 'avalanche' call volumes and system redundancy
- Reduce operational costs by leveraging VoIP architectures
- Leverage the Web Services model with Open Standards IVR using common infrastructure with the web site
The Holly Voice Platform has unique features suited to medium-large enterprises to increase IVR effectiveness and decrease costs of ownership.
- Holly's unique Multi-Tenancy features allow shared use of infrastructure across an organisation's cost centers
- Fully-redundant, geographically-distributed systems provide high availability and disaster recovery
- Choose your timetable for the deployment of Touchtone and Speech Recognition services
- Choose your timetable for the migration from traditional telephony to Voice Over IP
- Choose between on-premise, managed and hosted solutions or use a combination that best fits your business
Holly is proven through deployments with global enterprises. Contact Holly to find out about Holly Enterprise Solutions.
|
